Last updated: 17.04.2025

At Maximum Ability, we respect your privacy and are committed to protecting the personal information you share with us. This policy outlines how we collect, use, and safeguard your information.

1.Information we collect

We may collect the following types of personal information when you use our website or purchase from us:

• Name
• Email Address
• Phone number
• Delivery address
• Dietary and fitness preferences (submitted via forms)
• Order History
• Payment details (processed securely via third-party providers)

2. How we use your information

Your information may be used to:

• Process and deliver your orders
• Personalise your workout or diet plans
• Communicate order updates and customer service messages
• Send occasional updates, offers, or fitness-related content (if opted in)
• Improve our products and services

3. Sharing your information

We do not sell your personal data. However, we may share necessary information with:

• Trusted third-party partners such as payment processors and shipping providers
• Product suppliers to fulfill your order
• Legal authorities, if required by law

4. How we protect your information

We implement strong technical and organisational measures to protect your data from unauthorised access, loss, or misuse.

• Secure encryption of sensitive data
• SSL security on our website
• Access restricted to authorised personnel only

5. Cookies and Tracking

Our website uses cookies to enhance your experience. These help us understand site traffic and user behavior but you can disable cookies in your browser at any time.

6. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your information
• Opt out of email marketing at any time
• Withdraw your consent to data collection

7. Third-Party Links

Our site may include links to external websites. We are not responsible for their privacy practices, so we recommend reading their policies separately.

8. Changes to This Policy

We may update this policy occasionally. If we do, we will notify you by updating the date above and/or sending a notification.

9. Contact Us

If you have any questions about this policy or how we handle your data, contact us at:

admin@maximumability.co.uk